Important note on the exclusion of the right of withdrawal
The services booked via this website are accommodation services for purposes other than residential purposes and services in connection with leisure activities that are provided for a specific date or period. There is no statutory right of withdrawal for such contracts in accordance with Section 312g (2) No. 9 BGB. Cancellation or rebooking is governed exclusively by the respective booking and cancellation conditions, which will be communicated to you before the contract is concluded.
I. Right of withdrawal (if applicable)
Insofar as a statutory right of revocation exists in exceptional cases – for example when purchasing other goods or services that do not fall under the above exclusion – the following applies: You have the right to withdraw from this contract within fourteen days without giving any reason. For goods, the withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. The withdrawal period for services is fourteen days from the date of conclusion of the contract.
To exercise the right to cancel, you must inform us (Bubble Tent Deutschland FM UG (haftungsbeschränkt), Eschenauer Str. 10, 90411 Nürnberg, Deutschland, support@book-a-bubble.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the sample withdrawal form attached below, but this is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
II. Consequences of revocation
1. Goods
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.
2. Services
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
If you have requested that the services should commence during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.
III. Exclusion or premature expiry of the right of withdrawal
In particular, the right of withdrawal does not apply to contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, transportation of goods, vehicle rental, delivery of food and beverages and the provision of other services in connection with leisure activities if the contract provides for a specific date or period for the provision. This applies in particular to all bookings of Bubble Tent overnight stays via this website.
Furthermore, the right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of revocation also expires prematurely if we have only started to execute the contract after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of revocation when we start to fulfill the contract and we have made the content of your declaration available to you on a durable medium within a reasonable period of time after conclusion of the contract, but at the latest upon delivery of the goods or before the execution of the service begins. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.
Sample cancellation form
(If you want to cancel the contract, please fill out and return this form).
To: Bubble Tent Deutschland FM UG (haftungsbeschränkt), Eschenauer Str. 10, 90411 Nuremberg, e-mail address: support@book-a-bubble.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):
Ordered on (*) ____________ / received on (*) _________________
Name of the consumer(s): _________________________________
Address of the consumer(s): _____________________________
Signature of the consumer(s) (only for notification on paper): _________________________
Date: _________________
(*) Delete as applicable.